Principle 2

Principle 2: Seek to understand and meet shareholder needs and expectations

Providence has over 10,000 shareholders. There is regular dialogue with all shareholders via announcements, the Company’s website and participation in a wide range of industry and market conferences.   The Company also receives regular market feedback from its brokers and advisors.  Formal presentations are made at the time of the release of the annual results, half-year results and at the Annual General Meeting (AGM). The Company encourages communication with shareholders throughout the year and welcomes their participation at General Meetings. The Company’s website is This website is regularly updated and also provides an option for shareholders to subscribe for email alerts which ensures that they receive direct notice of all announcements from the Company. All Board members attend the AGM and are available to answer questions. Separate resolutions are proposed on substantially different issues and the agenda of business to be conducted at the AGM includes a resolution to receive and consider the Annual Report and Accounts. The chairmen of the Board’s committees will also be available at the AGM. The Board regards the AGM as a particularly important opportunity for shareholders, directors and management to meet and exchange views. Notice of the AGM together with the Annual Report & Accounts is sent to shareholders in accordance with the Constitution of the Company and details of the proxy votes for and against each resolution are announced after the result of the hand vote. We place a good deal of importance on and dedicate significant resources to our engagement with shareholders throughout the year. The formal and informal engagement with shareholders as outlined above has proven to be a useful source of information and feedback in helping the Directors and management understand shareholders’ wants and needs and in turn, has played a key part in helping the Company in its long-term strategic planning.  The primary points of contact for shareholders are the Chairman, CEO and Technical Director.